Jiminny is a conversation intelligence and sales coaching platform that records, transcribes, and summarizes sales calls across phone, video, and email channels, then turns them into structured coaching material. It's used mainly by B2B revenue teams, but HVAC operators running inside-sales or commercial-side teams can use it the same way: capture every call, score it against a defined rubric, and give managers call libraries of best-practice conversations to train new reps on.
The platform's coaching layer is its strongest pitch. Instant AI feedback gives reps real-time improvement tips, call libraries and playlists highlight winning techniques, and automated call scoring plus Ask Jiminny let managers query conversations across deals with natural language. CRM integration keeps coaching insights in Salesforce or HubSpot, so a manager isn't juggling tabs to connect what was said on the call with how the opportunity actually moved.
Jiminny was founded in 2016 and is headquartered in London with a US presence. Pricing is quote-based with a 12-month minimum, per-user rates in the mid double digits per month, and a 14-day free trial with no credit card required. For HVAC and home-services companies, the caveat is that Jiminny is built for B2B revenue motions, not in-home kitchen-table selling, so it's a better fit for commercial service desks, membership and renewal teams, or inside-sales groups than for field techs.