Review Dingo takes an automation-first approach to reputation management for home-service contractors. The pitch is simple: plug it into ServiceTitan or Jobber, and every closed job automatically triggers a branded SMS review request to the homeowner. The AI layer handles timing optimization, follow-up cadence, and drafting of response templates, so HVAC owners don't have to hire a dedicated reputation manager to get consistent review volume.
Beyond review generation, Review Dingo aggregates feedback across Google, Yelp, Facebook, and industry-specific review sites into a single dashboard with alerts, letting managers reply quickly to both positive and negative reviews. Additional features include custom landing pages for each location or service line, referral request flows, video chat with prospects, and review-site monitoring. The HVAC-specific playbooks focus on converting maintenance customers into five-star advocates and intercepting unhappy customers before a negative Google review goes public.
Review Dingo sits in the mid-market of the category - less well-known than Podium or Birdeye, but specifically built for trades rather than retrofit for them. For HVAC contractors running on ServiceTitan or Jobber who want automated reviews without Podium-level pricing and don't need a unified messaging inbox, Review Dingo is a credible alternative. The smaller company size means faster support response but also fewer third-party review-site integrations than the larger horizontal platforms.