Verizon Connect was formed in 2018 by combining Telogis, Fleetmatics, and Verizon Telematics into a single brand. The result is one of the largest fleet management platforms in North America, with core products for GPS vehicle tracking (Reveal), field service dispatch, ELD and DOT compliance, and commercial navigation. HVAC contractors use Verizon Connect primarily for live location visibility, route history, and driver behavior monitoring across their service vans.
The Field Service Dispatch add-on layers job scheduling, technician dispatch, and proof-of-service reporting on top of Reveal's GPS tracking. It is designed for HVAC, plumbing, and electrical service operations where dispatchers need to match the nearest available tech to the next job and provide accurate ETAs to homeowners. The platform also offers fuel card integrations, preventative maintenance workflows, and a marketplace of third-party integrations that connect to field service management tools and back-office systems.
Pricing is quote-based and typically starts around $23.50 per vehicle per month, with Field Service Dispatch adding $20 per technician per month on top. Verizon Connect almost always requires a three-year contract, particularly when hardware is supplied and installed. Reviews consistently flag aggressive auto-renewal clauses as a major concern, so HVAC buyers should read contracts carefully before signing. For established contractors with 25+ vehicles who want the backing of a telecom-scale provider, Verizon Connect remains a common choice.