Craftflow goes beyond traditional AI call answering by combining voice AI with powerful workflow automation designed specifically for the trades. When a call comes in, Craftflow doesn't just answer it and book the job. It triggers an entire chain of automated actions: dispatching the right technician, updating your CRM, sending customer confirmations, and kicking off follow-up sequences that keep jobs moving forward.
The platform's workflow builder lets contractors create custom automation for every stage of the job lifecycle, from initial call to final payment. Estimate follow-ups are sent automatically, job status notifications keep customers informed, and revenue tracking provides real-time visibility into which marketing channels and service types drive the most profit. This comprehensive approach means less manual coordination and fewer things falling through the cracks.
Craftflow is built for HVAC, plumbing, electrical, and roofing contractors who want their technology to do more than just answer the phone. With deep integrations into ServiceTitan, Housecall Pro, Jobber, and QuickBooks, the platform fits seamlessly into existing tech stacks while adding a layer of intelligent automation that transforms how work gets done.