BuildOps is an enterprise-grade FSM platform designed from the ground up for commercial specialty contractors, with deep expertise in commercial HVAC and mechanical service operations. It handles the workflows that residential-first tools can't, including scheduling multiple technicians to the same job, tracking asset-level maintenance by site, managing multi-property and multi-tenant client relationships, and administering complex preventive maintenance contracts over the life of a building.
BuildOps pairs a smart dispatch board with an AI-powered mobile app so field techs can capture notes, photos, and signatures, generate invoices, and close out work orders without returning to the office. Office staff use real-time dashboards for job costing, WIP tracking, and service agreement profitability, while leadership gets visibility into technician utilization and revenue trends across the business. The platform's QuickBooks Desktop, QuickBooks Online, and Sage Intacct integrations keep financials in sync with field operations.
BuildOps serves more than 1,000 commercial specialty contractors across North America spanning HVAC, plumbing, electrical, fire protection, and refrigeration. Customers have reported cutting billing time by 73%, growing revenue by 30%, and increasing profitability by up to 250% after rolling out the platform, making BuildOps a strong fit for growth-stage commercial HVAC shops that have outgrown basic dispatch tools.