ServiceTitan vs FieldEdge at a Glance
| Feature | ServiceTitan | FieldEdge |
| --- | --- | --- |
| Price | Contact for pricing | Contact for pricing |
| Best For | 5+ tech operations | Multi-truck HVAC/plumbing |
| QuickBooks Integration | Good | Best-in-class |
| Pricebook | Yes (good-better-best) | Yes (flat rate) |
| Mobile App | Excellent | Good |
| Reporting | Very strong | Strong |
| SOC 2 Certified | Yes | Yes |
Key Differences
ServiceTitan is the more comprehensive platform. It includes marketing ROI tracking, membership management, call tracking, and a large app marketplace. It's the industry standard for contractors doing $2M+ in revenue. The tradeoff: steep learning curve, lengthy onboarding, and the highest cost of any FSM.
FieldEdge is leaner and more focused. Its best-in-class QuickBooks two-way sync is unmatched — if QuickBooks is central to your accounting, FieldEdge eliminates double entry entirely. FieldEdge customers report 20+ hours saved per week, 75% time saved on reporting, and 138% first-year ROI.
Real Customer Feedback
FieldEdge:
- Kiley & Sons: "FieldEdge truly has impacted our entire team & continues to engage us in significant ways, thereby creating more profitability"
- A1 Air Conditioning & Heating: "The marketing tools that are available within the program are amazing!"
Our Recommendation
QuickBooks-heavy shops that want simplicity: FieldEdge. Growth-focused companies wanting an all-in-one platform with marketing tools: ServiceTitan. Both require a demo for pricing — expect enterprise-level investment.